Southwire discovered certain individuals’ personal information was accessed and/or acquired without authorization as part of a ransomware attack. We take cybersecurity very seriously and apologize for any inconvenience this has caused. We are committed to protecting the information of our employees, customers and business partners. Please see below for additional information.
What Information Was Involved
Southwire’s investigation revealed that the cyber criminals deployed ransomware and accessed and/or acquired a small number of individuals’ personal information (including individuals’ names, addresses, dates of birth, Social Security numbers, Tax Identification numbers, driver’s license numbers or other government-issued identification numbers, payment card information, financial account information, usernames and passwords, health insurance information, and/or medical information).
What We Are Doing
Upon learning of the unauthorized access, we immediately activated our Incident Response Team, contained the intrusion and contacted third-party cybersecurity experts to assist us in investigating and remediating the incident.
As a precautionary measure, we are offering impacted individuals 24 months of free identity theft and credit monitoring services through Experian’s IdentityWorks program. To inquire about whether your information was impacted by the incident and take advantage of this offer, please send an email to firstname.lastname@example.org.
What You Can Do
We encourage you to remain vigilant against incidents of identity theft and fraud by reviewing your account statements and monitoring your credit reports for suspicious activity. Under U.S. law, you are entitled to one free credit report annually from each of the three major credit reporting bureaus. To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also contact the three major credit bureaus directly to request a free copy of your credit report.
Security freeze: You have the right to place a "security freeze" on your credit report which will prohibit a consumer reporting agency from releasing information in your credit report without your express authorization. The security freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a security freeze on your credit report. Should you wish to place a security freeze, please contact the major consumer reporting agencies listed below:
Fraud Alert: As an alternative to a security freeze, you have the right to place an initial or extended "fraud alert" on your file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer's credit file. Upon seeing a fraud alert display on a consumer's credit file, a business is required to take steps to verify the consumer's identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any one of the agencies listed below.
You can educate yourself further regarding identity theft, fraud alerts, security freezes, and additional steps to protect yourself, by contacting the consumer reporting agencies, the Federal Trade Commission, or your state Attorney General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identiWtheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.
If you have any questions, email email@example.com.